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Galapagos Natural Life FAQ

Booking & Cancellation Policies

Booking 

To confirm any reservation, a deposit of 30% of the cruise cost per passenger is required within 3  business days from the booking date. Only when this deposit is received the booking is considered confirmed.  Balance must be paid 60 days prior to departure.

If no deposit is received within 8 business days, the blocked spaces will be released. Final payment (70% balance) must be completed 60 days prior to the cruise departure date for individual bookings

Booking Groups or Charters Yacht

To confirm any reservation, a deposit of 50% of the cruise cost per passenger is required within 3  business days from the booking date. Only when this deposit is received the booking is considered confirmed.  Balance must be paid 60 days prior to departure.

If no deposit is received within 8 business days, the blocked spaces will be released. Final payment (50% balance) must be completed 60 days prior to departure

Cancellation Policies 

  • Cancellations can be made 120 days or more, before departure of the cruise 15% per person as a penalty. (Of the Total Amount)
  • Cancellations made between 119-61 days, before departure of the cruise 40% per person will be charged as a penalty. (Of the Total Amount)
  • Cancellations made between 60-0 days, before departure, the total fare (100%) will be charged like a penalty.
  • Except Christmas, and New Year departures, in this case the cancellation is 100% from 1 – 150 days before the departure.

Recommendations

Health insurance

Cancellation travel insurance

An unforeseen drawback can occur as an emergency illness, an accident or surgery, lack of a close relative, loss of international flights, etc. Galapagos Natural Life recommends that each passenger hire travel cancellation insurance and health insurance so that this insurance can cover a mishap since if the tourist does not travel for these reasons, it will cover the cancellation of the trip.

Please contact your travel agent if you have any questions.

Privacy Policy (What is the destination of the information entered on the site)?

On our site Galapagos Natural Life, the personal information you provide will be used only to process sales and reservations. We do not share or use your information for any other purpose. Your privacy is our priority, and we guarantee that your information will be handled securely and confidentially.